Archive for the ‘General’ Category
Friday, April 27th, 2012
Are you a practice administrator or department manager who is overwhelmed with work? Is your to-do list so long that you don’t even know where to begin? Do you feel like no matter how many hours you work each week that you’re always behind? Are important projects falling by the ...
Posted in General, Operations; Scheduling, Practice Management, Staff Development | No Comments »
Monday, March 12th, 2012
With unemployment rates still high in many parts of the country, individuals who have good jobs don’t get much sympathy when they lament about being tired of working, bored with what they do, or frustrated with workplace conditions. If you’ve been in your position long enough for the honeymoon to ...
Posted in General, Practice Management, Staff Development | No Comments »
Tuesday, February 28th, 2012
Remaining profitable in healthcare today requires keeping overhead down, which means caring for patients and getting work done using as few people as possible. That, in turn, requires every staff person in the office to function as efficiently as possible. How are you doing in your practice in terms of ...
Posted in General, Operations; Scheduling, Practice Management | No Comments »
Thursday, February 16th, 2012
Perhaps it’s because we’ve been conditioned by the media to talk about bad news more than we talk about good news, but it’s common knowledge that patients who receive poor service in a medical practice are far more likely to convey that fact to friends and family than are patients ...
Posted in General, Marketing Ideas; Patient Relations, Practice Management | No Comments »
Wednesday, February 8th, 2012
When budgets are tight, paying for staff to attend out-of-town practice management workshops and association meetings might not be possible, but that does not mean staff development and education should fall by the wayside entirely. There are a number of low-cost and even no-cost ways to help your employees continue ...
Posted in General, Practice Management, Staff Development | No Comments »
Tuesday, January 31st, 2012
The concept of the morning huddle has been around in medical and dental office circles for years. Practices that engage in this daily ritual, which is essentially a short, standup staff meeting with a focused agenda, say that it improves office function on a daily basis and boosts morale. If ...
Posted in General, Operations; Scheduling, Practice Management | No Comments »
