Archive for the ‘Strategy’ Category

How to Conduct a Patient Satisfaction Survey

Friday, May 4th, 2012

With more third party payers moving toward reimbursement based on clinical outcomes and patient satisfaction, practices are looking for ways to measure those indicators. If you have not conducted a patient satisfaction survey in your office within the last few years, get ahead of the information curve by doing one ...

Success Strategy: Set One Big Goal for 2012

Wednesday, January 4th, 2012

The beginning of a new year naturally feels like a fresh start, when all things seem possible. It’s tempting to get caught up in the excitement and make long lists of tasks and goals to accomplish, only to find enthusiasm waning (or completely gone) by the end of January. One ...

Are You Ready for a Practice Merger?

Friday, December 2nd, 2011

It’s no secret that smaller medical practices have struggled financially in recent years. In response, many have merged with colleagues or sold out to large clinics or hospitals. If you’re growing weary of “going it alone,” ask yourself the following questions before going into merger talks. Am I ready to give ...

Creating Meaningful Mission, Vision and Values Statements

Monday, August 22nd, 2011

Developing mission, vision and values statements for your practice is about more than making up a few sentences so you’ll have something pithy to put on your website and hang in little frames around the office. The process of creating these three statements is a great exercise for your entire ...

Run Your Practice Like a Business

Wednesday, May 11th, 2011

Experienced healthcare managers and administrators understand that a medical practice is a business. They pay attention to staffing, scheduling, overhead, and accounts receivables, and they’re diligent about getting the best deals on supplies and equipment. But given the day-to-day

Setting Practice Goals for 2010

Tuesday, January 12th, 2010

Does anything else produce optimism like the sense of having a clean slate that accompanies a new year? Sure, it’s just a flip of the calendar, and you could choose to set annual goals every May 19th  if you’d like, but most of us think of the beginning of the ...