Archive for the ‘Strategy’ Category

Concierge Medical Practices: What They Are, How They Work

Monday, May 20th, 2013

Fed up with declining reimbursement from third-party payers, getting the runaround when you follow up on unpaid claims, and the overhead associated with billing and collections? Who isn’t? The hassle factor involved with being a participating provider for insurance companies and Medicare is driving doctors across the country to convert ...

Is it Time to Recruit?

Monday, April 15th, 2013

You’ve noticed an uptick in patient complaints about how long it takes to get on the appointment schedule. Staff members are frustrated because they’re on the receiving end of those complaints. Doctors are exhausted due to longer hours and fewer days off, and some are teetering on the edge of ...

Aligning 2013 Goals with Practice Values

Monday, January 7th, 2013

Each new year offers the opportunity to reflect on what you hope to achieve and to set goals that are aligned with your practice values. If you’ve not yet mapped out your 2013 goals, here are some possibilities to consider (or that might trigger you to think of other specific ...

Keeping an Eye on the Competition

Thursday, October 18th, 2012

It was only a couple of decades ago that most healthcare practitioners didn’t think of themselves as being in business, much less in competition with other doctors to win patients and keep their schedules full. Times have changed. Practice promotion is now considered not only acceptable, but also necessary, and ...

Practice Branding: Is it Time for a Makeover?

Monday, August 27th, 2012

Fortune 500 companies update their image from time to time for a good reason: they want to convey to the public that they’re fresh, up-to-date and on top of their game. Visualize for a moment how the logos of Nike (it doesn’t even use the word Nike anymore), Pepsi (are ...

Increasing Referrals from Healthcare Professionals

Monday, July 9th, 2012

A few weeks ago, we published a post on how to increase referrals from existing patients. Word of mouth, as you know, is the most effective and least expensive type of marketing there is, and having loyal patients routinely referring friends and family members is a goal that every practice ...