Archive for the ‘Operations; Scheduling’ Category

How to Reduce Claim Denials

Friday, May 11th, 2012

Claim denials interrupt practice cash flow, take up valuable staff time and cause frustration for patients. Because this is such a common problem in practices, we reached out to an expert, Sarah J. Holt, PhD, FACMPE, to find out how to reduce claim denials.

How to Conduct a Patient Satisfaction Survey

Friday, May 4th, 2012

With more third party payers moving toward reimbursement based on clinical outcomes and patient satisfaction, practices are looking for ways to measure those indicators. If you have not conducted a patient satisfaction survey in your office within the last few years, get ahead of the information curve by doing one ...

Delegate to Get More Done

Friday, April 27th, 2012

Are you a practice administrator or department manager who is overwhelmed with work? Is your to-do list so long that you don’t even know where to begin? Do you feel like no matter how many hours you work each week that you’re always behind? Are important projects falling by the ...

Take the Stress Out of Tax Time: Plan Now for 2013

Wednesday, April 11th, 2012

This year, federal and state income taxes are due on April 17, but two extra days beyond the usual April 15 deadline probably won’t make much difference if you haven’t started getting organized by now. Every year, millions of people (and businesses) wait until the eleventh hour

Back Office Efficiency: Reducing Exam Room Turnover Time

Tuesday, April 3rd, 2012

When we hear patient complaints about long wait times to see their doctors, and we usually envision them sitting in the reception area, thumbing through magazines, repeatedly checking their watches, and looking hopefully toward the door to the back office area each time it opens hoping that it might be ...

Every Appointment Counts: Improve Profitability by Reducing No-Shows

Thursday, March 22nd, 2012

Each month, you either pay rent or make a lease or mortgage payment for your office space, no matter how many patients you see during that month. Hefty malpractice insurance premiums must be paid whether you see 15 patients a day or 20. And while you can modify your staffing ...