Archive for May, 2012

Word of Mouth – Practice Building with Lip Balm

Tuesday, May 29th, 2012

Recent third quarter findings by the American Dental Association will come as no surprise to most dental practices that 52% of responding dentists reported decreases in billing again. You can’t control the economy, but you can control how you run your office, how you treat your staff, the appreciation youshow your ...

Host a Summer Staff Retreat

Monday, May 21st, 2012

As a practice leader, you might think of setting business goals, strategizing and working to energize your team as activities best done at the very end or very beginning of a year. But there is never a bad time to take stock, plan, review strategy and address staff development. Consider ...

How to Reduce Claim Denials

Friday, May 11th, 2012

Claim denials interrupt practice cash flow, take up valuable staff time and cause frustration for patients. Because this is such a common problem in practices, we reached out to an expert, Sarah J. Holt, PhD, FACMPE, to find out how to reduce claim denials.

How to Conduct a Patient Satisfaction Survey

Friday, May 4th, 2012

With more third party payers moving toward reimbursement based on clinical outcomes and patient satisfaction, practices are looking for ways to measure those indicators. If you have not conducted a patient satisfaction survey in your office within the last few years, get ahead of the information curve by doing one ...