Archive for January, 2012
Tuesday, January 31st, 2012
The concept of the morning huddle has been around in medical and dental office circles for years. Practices that engage in this daily ritual, which is essentially a short, standup staff meeting with a focused agenda, say that it improves office function on a daily basis and boosts morale. If ...
Posted in General, Operations; Scheduling, Practice Management | No Comments »
Tuesday, January 17th, 2012
Everyone knows that taking steps to retain existing patients is more cost-effective than engaging in marketing activities to attract new ones. Once you have loyal patients in your practice, to keep them, you typically need only to meet their expectation of delivering quality care and providing efficient, friendly service. Sounds ...
Posted in General, Marketing Ideas; Patient Relations, Practice Management | No Comments »
Thursday, January 12th, 2012
If you’re a regular reader of this blog, you might recall our article, Launching a Staff Wellness Program, posted last spring. Relatively few medical practices sponsor organized wellness initiatives aimed at employees, though many do have small groups within the office who support one another to lose weight, exercise more, ...
Posted in Awareness, Practice Management, Staff Development | No Comments »
Monday, January 9th, 2012
Every so often, a study comes out detailing how much time people who work in offices waste looking for papers, files and other essentials. Some reports have tagged the figure at as much as an hour a day. The problem appears to be two-fold: poor or non-existent systems for keeping ...
Posted in General, Operations; Scheduling, Practice Management | No Comments »
Wednesday, January 4th, 2012
The beginning of a new year naturally feels like a fresh start, when all things seem possible. It’s tempting to get caught up in the excitement and make long lists of tasks and goals to accomplish, only to find enthusiasm waning (or completely gone) by the end of January. One ...
Posted in General, Practice Management, Strategy | No Comments »
