Archive for May, 2008

5 Ways to Get Better Sleep

Friday, May 30th, 2008

May is Better Sleep Month.  We're shedding light on sleep – what happens when you don't get enough, and how you can. When you don’t get the amount of sleep your body needs – and it's different for everyone – you can become more than just tired.  Here are some of ...

Start with a Smile

Thursday, May 29th, 2008

Patient satisfaction begins with the first encounter a patient has with your practice,whether by phone or in person.  The receptionist is most often the first person the patient meets, creating the most lasting impression of the office.  Therefore, it is important to make sure that this is a positive experience.  ...

Bring ‘em Back: How to Reactivate Your Patients

Wednesday, May 28th, 2008

  Marketing 101 will tell you that bringing back an inactive “customer” costs much less than finding a new “customer." The same is true with any healthcare practice and its patients. Developing a strategy to contact lapsed patients is critical to business success – especially during tough economic times. If your ...

Beating Germs

Tuesday, May 27th, 2008

Hand washing is the most effective way to avoid spreading germs, so keep antibacterial soap readily available for clients and staff to use.  The Centers for Disease Control (CDC) released the report Guideline for Hand Hygiene in Health-Care Settings in 2002.  The report recommends a generous dose of handwashing with ...

Green Confusion

Friday, May 23rd, 2008

With our increasing interest in and push for anything and everything green, many people are now questioning the “green" terminology that's being thrown around to describe the degrees of "green-ness." As I found out, not only are products made with varying levels of recycled content, there are also many different ...

Practice Fun

Wednesday, May 21st, 2008

Do you remember the terrified feeling you had as a child when your mom said it was time to visit the doctor? Many kids – and even adults – still get anxious and nervous when preparing for a trip to the doctor’s or dentist’s office. The official term is latrophobia. ...